Contact information

Thank you for shopping with Dapple.

If you have any questions, concerns, or requests regarding your order, products, or our policies, please contact us using the information below:

Business Name: Dapple

Email: annakayebusiness@gmail.com

Customer support inquiries are typically answered within 1–2 business days.

We are committed to providing excellent customer service and will do our best to assist you as quickly as possible.

 

Refund Policy

At Dapple, customer satisfaction is important to us.

Returns are accepted within 30 days of delivery. To be eligible for a return, items must be unused and in their original condition and packaging.

To initiate a return, please contact us at annakayebusiness@gmail.com with your order number and reason for the return.

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds will be processed to the original payment method once the returned item has been received and inspected. Please allow 5–10 business days for the refund to appear on your statement.

If your item arrives damaged or defective, please contact us within 7 days of delivery.

 

Shipping Policy

Thank you for shopping with Dapple.

Orders are typically processed within 1–3 business days.

Delivery times vary depending on the destination and supplier fulfillment times. Most orders arrive within 7–15 business days.

Once your order has shipped, tracking information will be provided when available.

Please ensure your shipping address is entered correctly. Dapple is not responsible for delays or failed deliveries caused by incorrect address information.

For shipping questions, please contact annakayebusiness@gmail.com.

 

Terms of Service

By accessing and using the Dapple website, you agree to comply with these Terms of Service.

Products and prices are subject to change without notice.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

Dapple is not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances beyond our control.

All content on this website, including text, graphics, logos, and images, is the property of Dapple and may not be copied or used without permission.

For questions regarding these terms, contact annakayebusiness@gmail.com.